Tracking order

How to Track Your Order

At Chérieve, we want to make sure you can easily follow your package every step of the way. Here's how to track your order:

  1. Order Confirmation

    Once your order is placed, you'll receive an order confirmation email containing your order number and details.

  2. Shipping Notification

    When your order ships, we'll send you a shipping confirmation email with your tracking number and carrier information.

  3. Track Your Package

    Use the tracking number provided to monitor your package's journey. Most orders are trackable within 24-48 hours after shipment.

Universal Package Tracking

For comprehensive tracking across multiple carriers, we recommend using:

17Track

17Track supports over 1,000 carriers worldwide. Simply enter your tracking number on their website to get real-time updates on your package's location and estimated delivery date.

Common Tracking Questions

  • Why isn't my tracking number working?

    Tracking information may take 24-48 hours to appear in carrier systems after shipment. If it's been longer, please contact our customer service.

  • What does "In Transit" mean?

    This means your package is moving through the carrier's network and is on its way to you.

  • My package shows delivered but I haven't received it.

    Check with neighbors or your building management. Carriers sometimes mark packages as delivered before actual delivery.

Note: Delivery times may vary depending on your location and carrier processing times. During peak seasons, additional delays may occur.

@2025
Chérieve