Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation. You will receive a shipping confirmation email with tracking information once your order has been dispatched.
Shipping Method
We currently offer Standard Shipping for all destinations. Shipping fees are calculated at checkout based on your location and order weight.
Estimated Delivery Time
Standard Shipping typically takes:
- Domestic: 3-7 business days
- International: 7-21 business days
Please note these are estimates only and actual delivery times may vary due to customs processing or other factors beyond our control.
Shipping Destinations
We ship worldwide to most countries. During checkout, you'll be able to see if we can deliver to your location.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your package through our carrier's website.
Customs & Import Fees
International customers may be subject to customs duties and taxes, which are levied once a shipment reaches your country. These charges are the responsibility of the recipient and will vary by country. Chérieve has no control over these charges and cannot predict what they may be.
Shipping Issues
If you experience any issues with your shipment, please contact our customer service team immediately. Include your order number and details about the issue you're experiencing.
Policy Updates
We may update this shipping policy from time to time. The current version will always be available on our website.