Terms of service
General Terms
By accessing and using Chérieve's website and services, you agree to comply with these Terms of Service. These terms apply to all visitors, users, and customers who interact with our platform.
We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the updated terms.
User Agreement
- You must be at least 18 years old or have parental consent to make purchases
- You agree to provide accurate information when placing orders
- You are responsible for maintaining the confidentiality of your account information
- Any fraudulent activity will result in immediate termination of service
Limitation of Liability
Chérieve shall not be liable for:
- Any indirect, incidental, or consequential damages
- Errors in product descriptions or pricing
- Delivery delays caused by third-party carriers
- Damages resulting from improper care of garments
Our total liability for any claim related to our services shall not exceed the purchase price of the item in question.
Intellectual Property
All content on Chérieve's website, including designs, text, graphics, logos, and images, is our exclusive property and protected by international copyright laws.
You may not:
- Reproduce, distribute, or modify any content without written permission
- Use our brand name or designs for commercial purposes
- Reverse engineer or attempt to extract source code from our platform
Refund Policy
We accept returns within 14 days of delivery for unworn, unwashed items with original tags attached.
Conditions for returns:
- Items must be in original condition with all packaging
- Proof of purchase is required
- Final sale items are not eligible for return
Refunds will be processed within 7-10 business days after we receive and inspect the returned items.
Dispute Resolution
Any disputes arising from your use of our services will be resolved through negotiation in good faith.
If we cannot reach an agreement:
- Disputes will be settled through binding arbitration in accordance with [Country]'s arbitration laws
- The arbitration shall take place in [City, Country]
- Each party will bear their own arbitration costs
You agree to waive your right to participate in class action lawsuits against Chérieve.
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of [Country], without regard to its conflict of law provisions.